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This collective hospitality convention
is followed by all Brittany's "Nouvelle Vague
Resorts". It has been drawn to define their
engagements to provide the visitor with a good,
personalised welcome, whether in spring, autumn
or winter. |
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Every resort pledges to respect the
following points and insure a good service, even
out of season. |
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1. TOURIST OFFICE
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Tourist Offices pledge to offer a
quality service and a listening capacity towards
visitors. |
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Brittany's Nouvelle Vague
Resorts ' tourist offices pledge to publish an up
to date information document every week or fortnight
(according to the bulk of information) on the resort
activities and events. |
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Tourist offices pledge to offer equivalent
services to a 2 or 3 star rating of the National
Federation of Tourist Offices chart. |
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Reservations and information are interactive
between Brittany's Nouvelle Vague Resorts. |
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2. ACCOMODATION
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Good signposting should enable the
visitor to find his way within the resort. |
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Hotels pledge to respect their set
out times and periods of opening. |
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Accommodation owners pledge to have
an answer-phone when closed and all day when a receptionist
is away in order to provide a permanent service.
Accommodation owners will have all information documents
concerning activities, events, services and shops
in the resort, at their customers' disposal.
They will also put the Brittany's Nouvelle Vague
brochure at travelling tourists' disposal. |
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3. ACTIVITIES
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Public and private amenities or structures
offering leisure and cultural activities should
be clearly signposted, enabling their location within
the resort. |
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Tourist offices will have all the
information concerning opening times and places
of all events in the resort, as well as the address
and telephone number of the organisers for contact. |
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Tourist offices will have topographic
guide books or leaflets for all waymarked footpaths
circuits in the resort and surrounding area. |
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Tourist offices will be able to indicate
the location of restaurants and bars open in the
resort. |
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4. ACCESS
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Car parks have a sufficient number
of places and are free. |
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Each resort offers signposted services
areas for camping cars. |
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5. HEALTH AND HYGIENE
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Beaches are cleaned regularly. |
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Public toilets open all year round
are available in each resort. |
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6. SECURITY
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All emergency services are in attendance
in the resort or close by. |
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Places with a busy night life are
lit up until midnight. |
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